To remove the mailbox we did this: Remove-Mailbox -Database MBX -StoreMailboxIdentity 67879cee-6531-4586-85e4-76895edcedb4 I hope this helps you clean the ghosts from your Exchange environment. Finally, we found the little used switch of Remove-Mailbox (-StoreMailboxIdentity). I believe this is because the mailbox was ultimately not actually disconnected or soft deleted. It indicated “The mailbox isn’t disconnected” Clean-MailboxDatabase ran, but didn't remove the mailbox, or make it show up as disconnected. Remove-StoreMailbox also didn’t work… The Remove-StorageMailbox command didn’t believe the mailbox to actually be disconnected or soft deleted. Now to delete it!! Get-Mailbox and Remove-Mailbox didn’t work… The Get-Mailbox and Remove-Mailbox commands with “–Identity” both were unable to find the mailbox based on the user’s name and the user’s identity because the “object could not be found on ”. That said, the goal was to delete them, but how? To find the mailboxes, we used the following command: Get-MailboxStatistics -Server MBX | Select displayname, MailboxGUID, Mailbox, DatabaseName, ItemCount, TotalItemSize, LastLoggedOnUserAccount To dump it to CSV we used this command: Get-MailboxStatistics -Server MBX | Select displayname, MailboxGUID, Mailbox, DatabaseName, ItemCount, TotalItemSize, LastLoggedOnUserAccount | Export-CSV dump.csv To find an individual mailbox that is in this state based on its GUID we used (where GUID is that of the mailbox from the report): Get-MailboxStatistics -Server MBX | Select displayname, MailboxGUID, Mailbox, DatabaseName | Where-Object We now know the individual mailboxes we want, and we were able to individually reference the mailbox by its GUID. I believe they are the result of failed mailbox moves, but I can't be certain.
They were not visible in the console, or during a Get-Mailbox command, through either their GUID or the user name.
The specifics were that the mailboxes showed up in Get-MailboxStatistics reports on the databases, but were not connected, "Deleted", or "Soft Deleted". Arbitration mailboxes should be moved to another server to do this. I ran into an absolutely crazy issue which involved Exchange 2010 and a group of "ghost" mailboxes. &0183 &32 To disable a Audit mailbox so that you can delete the mailbox database, run the command Get-Mailbox -AuditLog Disable-Mailbox.
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